Americans at Work: A Guide to the Can-Do People
Whether you work with Americans face-to-face, communicate with them by telephone or e-mail, or interact together in a virtual team, Americans at Work reveals the subtle and the not-so-subtle aspects of American culture in the workplace. Learn about straight talk, American style, and how Americans aren’t always as direct as they say they are. Find out why Americans are deeply conflicted about power: they crave it but hate to be caught craving it. See how Americans view outsiders. Gain tips for succeeding in the American work environment. Finally, get the basics of work-related etiquette: conducting meetings, giving feedback, nonverbal communication, e-mail rules, gifts, taboo topics and so on.

About the Author
Craig Storti is founder and director of Communicating Across Cultures, a Washington DC-based intercultural communication training and consulting firm. A former Peace Corps volunteer, he has written many best-selling books on the cross-cultural experience, including The Art of Crossing Cultures and Figuring Foreigners Out.

The Mafia Encyclopedia
They're all there, starting with Anthony Joseph Accardo (1906-1992), the Chicago mob leader known as Tony to crime pals, Mr. Accardo to underlings, Joe Batters to his subordinates, and as "having more brains before breakfast than Al Capone had all day" to syndicate supporters, and working through the alphabet to Abner "Longy" Zwillman (1899-1959), a crime-syndicate founder and New Jersey boss, one of the most feared of the Jewish Mafia, known as the "Al Capone of new Jersey," and much revered for his love affair with Jean Harlow.
Between Accardo and Zwillman, Carl Sifakis explores the lives, reputations, exploits, and subcultures of more than 450 Mafia perpetrators and personalities. Sifakis describes the individuals, codes of behavior, misdeeds, legal scrapes, rivalries, and flamboyant lifestyles associated with the world of organized crime--an entity whose existence J. Edgar Hoover denied for 30 years. Sifakis's research is thorough, and his subjects are nefarious and riveting. It's his feel for storytelling, however, that makes his encyclopedia so enjoyable. He writes about infamous characters such as Al Capone (who felt his bootlegging was merely a public service) and John Gotti (a.k.a. the Teflon Don, who's now serving a life sentence) as well as the Mafia Social Clubs, Donnie Brasco (the FBI agent who infiltrated the mob and sent more than 100 mobsters to prison), and the importance of slot machines to the post-Prohibition welfare of organized crime. With nearly 100 pictures and illustrations, Sifakis's mob opus is required reading for Mafia buffs, and a remarkably engaging guide for anyone interested in a factual report on organized crime.