The most thorough career guide for administrative professionals addresses the latest issues in a new third edition. Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. 4th edition added Thanks to lb058
Bolster your communication skills and confidence with this invaluable guide. Can you remember the last time that you completed a working day without communicating with anyone? Whether it be via email, letter, an informal meeting or a formal presentation, you're sure to have made contact with at least one person, if not several more. The way you communicate with others not only reflects on you but ultimately affects the outcome of the situation you're in. Teaching-you Communication Skills is the handy reference guide to help improve both your written and spoken interpersonal skills.
English Way is a complete series of DVDs from Beginner to Advanced Level. Each lesson is composed of a sitcom and a grammar section with a native teacher. This course is designed to develop oral communication skills and build learner confidence. Reuploaded/ PDF added Thanks to wepr
Mirrors and windows - An intercultural communication textbook
This textbook wishes to help the trainer, the teacher and the learner in the process by encouraging culture-general discussions about culture with a small "c" and by using a reflective approach.
Business Result helps those who need to communicate better in English at work, by teaching a range of business communication skills. Business Result DVD edition features video clips for every unit, including documentary clips, authentic interviews and dramatized scenarios showcasing business communication skills.
