The 7 Powers of Questions: Secrets to Successful Communication in Life and at Work
Questions... ? demand answers ? stimulate thinking ? give us valuable information ? put us in control ? get people to open up ? lead to quality listening ? get people to sell themselves
This British import is great fun, sure to entertain children and parents alike. The Jolly Postman goes from home to home in a fairy-tale kingdom, delivering letters
This is a wonderful story of a postman's route to deliver the mail to well known fairy tale characters.
The French Revolution brings terror and death to many people. But even in these troubled times people can still love and be kind. They can be generous and true-hearted . . . and brave
Getting Past No: Negotiating with Difficult People (audiobook, MP3)
By William Ury. Everyone knows that it is the give-and-take of negotiation that enables decisions to be made, problems to be solved, needs to be satisfied - in our professional as well as our personal lives. But where does that leave you when you confront someone who has no intention of negotiating fairly or in good faith? How can you find common ground when your opponent - an angry boss, an unreasonable client, a deceitful colleague, an insecure business partner, a stubborn spouse - refuses to give an inch? How, in short, can you get to "yes" when someone else says "no"?