The linguistic study of workplace language is a new and exciting area of research. This book explores the expression of power in a New Zealand workplace through examination of 52 everyday interactions between four women and their colleagues. The main focus of this research is the expression of three types of "control acts", i.e., directives, requests and advice. The women include two managers who demonstrate an interactive participative style of management. They tend to minimise rather than exert power, although their status is still evident in their speech.

This book explores implications for applied linguistics of recent developments in technologies used in second language teaching and assessment, language analysis, and language use.

Written and painstakingly edited by leading experts, this volume offers a state-of-the-art overview of and solid foundation in up-to-date survey questionnaire issues, concerns, and responses. Like several other books in the Wiley Series in Survey Methodology, this work has been prepared in conjunction with an international conference on the topic (in November 2002) by the Survey Research Methods Section of the American Statistical Association, the American Association for Public Opinion Research, the International Association of Survey Statisticians, the Council of American Survey Research Organizations, and the Council of Marketing and Opinion Research.

The papers in this volume reflect current trends in international research in pragmatics over recent years. The unique feature of the book is that the authors coming from ten different countries represent all aspects of pragmatics and address issues that have emerged as the result of recent research in pragmatics proper and neighboring fields such as cognitive psychology, philosophy, and communication. Recent theoretical work on the semantics/pragmatics interface, empirical work within cognitive and developmental psychology, intercultural communication and bilingual pragmatics have directed attention to issues that warrant reexamination and revision of some of the central tenets and claims of the field of pragmatics.

This practical handbook guides beginning researchers through the stages of planning and implementing case studies. Starting with how to establish a rationale for conducting a systematic case study and identify literature that informs the research effort, this indispensable resource shows students how to determine an appropriate research design and conduct informative interviews, observations, and document analyses.