Thomas Davenport is a well know expert on the subject of Knowledge Management. His book, Working Knowledge, is a quick read excellent for passing time on an airplane or subway. Yet, it is a bit light on specific implementations of KM. In particular, it would have been nice to illustrate a case study or two. Given that his employer is Accenture, I would have expected a little more on the lifecycle of a KM implementation in a large corporation, even if it was at a high level.